Subscription management and recurring billing solutions
SubscriptionBridge
 

SubscriptionBridge + Authorize.Net's Automated Recurring Billing (ARB)

 
SubscriptionBridge adds useful subscription management tools to Authorize.Net ARB
SubscriptionBridge and Authorize.net

Why do I need both?

Authorize.Net provides recurring payments through its Automated Recurring Billing service, which can be added to your Authorize.Net account (currently $10/month - see complete Authorize.Net pricing).

SubscriptionBridge adds a number of subscription management and customer service features. In a nutshell, here is how the two systems work together:

  • Recurring Payments -> Authorize.Net
  • Pretty much everything else -> SubscriptionBridge

Recurring payments are processed through Authorize.Net's ARB service (no credit card numbers are ever stored by SubscriptionBridge). But Authorize.Net has very limited "customer service" features built-in. And that's where SubscriptionBridge comes to the rescue.

Which features does SubscriptionBridge add to Authorize.Net?

Here's a partial list of features that become available to you when you add SubscriptionBridge to Authorize.Net ARB.

    Authorize.Net
ARB		   Authorize.Net ARB +
SubscriptionBridge
Subscription ManagementSubscription Management    
Search and view existing subscriptions Feature included Feature included
Easily create subscription packages - Feature included
Add/remove features to a subscription - Feature included
Upgrade/downgrade to a related subscription package - Feature included
Create one-time, catch-up payments - Feature included
Create Custom Subscription Adjustments - Feature included
     
Customer ServiceCustomer Service    
Notify customers when important scenarios occur (credit card expiration, trial ending, etc.) Limited Feature included
Add custom messages to the notifications automatically sent by the system (e.g. instructions related to a free trial). - Feature included
Allow customers to end a trial and switch to a full subscription (Merchant can do the same). - Feature included
Allow customers to add/remove features to/from an existing subscription (if any), with automatic calculation of pro-rata amount due for current billing period. - Feature included
Automatically and/or manually request catch-up payments when needed (e.g. outstanding balance) - Feature included
     
Email subscription notificationsE-mail Notifications    
Basic, text-only e-mail notifications Feature included -
Rich, HTML e-mail notifications - See some examples - Feature included
Over 10 customer service messages sent automatically in different scenarios - View a list - Feature included
Ability to resend a notification email - Feature included
Built-in shopping cart - Feature included
Built-in integration with popular shopping carts - Feature included
     
SubscriptionBridge APIIntegration with Other Applications    
API for simple integration with another application Feature included Feature included
API for advanced, event-based integration - Feature included
"Silent Posts" when a number of events occur (e.g. customer switched from trial to full account) - Feature included
     
Secure payment systemPayment Features    
Flexible recurring payment plans Feature included Feature included
Secure, PCI-DSS compliant payment system Authorize.Net is PCI-DSS compliant PCI-DSS validated